Associate Director, Clinical Services (49298)
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ESSENTIAL DUTIES AND RESPONSIBILITIES
The Associate Director, Clinical Services (ADCS) is responsible for task-managing Program Coordinators, Prevention Educators, Prevention Educator Counselors, and college interns who facilitate identified Evidence-Based Program curricula, information awareness activities, positive alternative activities, Referrals, and Prevention and Early Intervention Counseling to prevent the development of maladaptive behaviors, reduce risk factors, and strengthen protective factors. This team provides evidence-based prevention, early intervention, counseling and referrals to therapeutic mental and behavioral health treatment to children, adolescents, young adults, and their families.
Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
The Associate Director, Clinical Services (ADCS) is responsible for task-managing Program Coordinators, Prevention Educators, Prevention Educator Counselors, and college interns who facilitate identified Evidence-Based Program curricula, information awareness activities, positive alternative activities, Referrals, and Prevention and Early Intervention Counseling to prevent the development of maladaptive behaviors, reduce risk factors, and strengthen protective factors. This team provides evidence-based prevention, early intervention, counseling and referrals to therapeutic mental and behavioral health treatment to children, adolescents, young adults, and their families.
Responsibilities
The ADCS oversees and manages RiseBoro Educations Clinical Teams partnerships and outreach efforts, referral pathways, collaborations with NYC DOE schools, and community-based programs. The ADCS will monitor monthly goals, referrals, and follow-ups to ensure a warm referral of participants across RB Educations Clinical Services. They will pursue, establish, cultivate, and sustain strategic professional relationships with key internal and external stakeholders and community-based organizations. The ADCS will assist in outreach, marketing, and planning. They will coach clinical staff in community development and outreach opportunities to ensure a comprehensive referral pathway for all enrolled participants. They will serve as a community liaison between RiseBoro and key programmatic stakeholders. Essential duties and responsibilities of the Associate Director, Clinical Services include:
Responsible for managing, supervising, and ensuring that the Team, Prevention Educators, Prevention Educators / Counselors, Mental Health Task Sharers, and college interns effectively carry out their assigned tasks
Provides training, coaching, and leadership support to the Prevention Staff
Works with and drives the team to produce positive outcomes, notably pathway management, to ensure seamless referral, practice, and follow-through
Develop, implement, and evaluate comprehensive outreach & marketing plans for RiseBoro Educations Clinical community relations activities to promote growth and retention, including advertising, social media, direct mail, product enhancement and development, and benefit design
Serve as a subject matter expert on Community Development Coordination
Identify key community organizations and coordinates efforts to participate, educate and promote the health plan presence within the community
Develop and implement programs, such as health and wellness initiatives, for each region to generate media coverage.
Conduct presentations, outreach activities, and other informational events under currently approved communication and marketing programs and key stakeholder regulations
Work with the Prevention Coalition Coordinators and the Director of Clinical Services to develop person-centered and strengths-based referral pathways for participants to engage in supportive services and post-intervention aftercare
Support the entire clinical team in the development and sustenance of relationships with key community groups to provide robust pathways to prevention and clinical services
Participate in planning and implementation of outreach strategies and programs in conjunction with RiseBoro Education Clinical Team
Participate in selected committees and project teams
Recruits, develops, and motivates staff
Observes and evaluates performance metrics and utilizes performance improvement instruments (as indicated) to coach staff toward excellence
Approves schedule adjustment requests, timesheets, and PTO (Vacation and Sick Time)
Responsible for meeting all administrative requirements including monitoring weekly activity plans, results reports, ongoing continuous quality improvement needs assessments, expense reports, budget spending and attending team and organization meetings
Represent RiseBoros Education division in a manner consistent with stated company values
Set team goals and track progress. Monitory yearly and monthly goals for the Clinical Team
Develop, implement, and evaluate comprehensive outreach and marketing plans for RiseBoro Educations Clinical Team
Support RBs fundraising efforts by providing accurate and timely information to key stakeholders
Schedule and conduct presentations with potential and current partnering organizations
Identify needed resources and devise a plan(s) to secure resources (program sites, space, and supplies as necessary)
Plan and conduct professional development for the Clinical Team
Conduct classroom observation and provide feedback for the Clinical Team
Work with Data Analyst to present findings to stakeholders, community, and conferences
Work with all clinical team members to develop person-centered and strength-based referral pathways for all clinical programs
Provide direct support and task management for all clinical team staff
Complete monthly reports and quarterly reports as indicated
Enter OASAS data into Web Infrastructure for Technology (New York) Services (WITNYS) as indicated
Support the Clinical Director and Director of Operations with the management of prevention budgets and project reports
Monitor programmatic outcomes under the annual work plan for the clinical team
Attend monthly check-ins with OASAS for all OASAS-funded programs
Understand and comply with RBs personnel practices and policies and ensure that staff is compliant
Attend internal and external meetings as requested or required
Provide effective and thoughtful leadership by building strong relationships across clinical teams and stakeholders of all levels
Contribute to the vision and motivation of the clinical team collectively and individually
Perform other related duties as necessary and assigned
Supervisory Responsibilities
Assist Director of Clinical Services with recruitment, job descriptions, conducting interviews, hiring, and onboarding
Complete staff evaluations and conduct intentional and proactive quarterly evaluations based on lesson observations
Assess and arrange for professional development opportunities for the clinical team and provide coaching support if needed
Support in creating a cohesive, relationship-driven work environment
Task manage prevention staff on the clinical team
Assess and arrange for all training needs of the clinical team
COMPETENCIES
Bilingual Spanish / English preferred
Demonstrated ability to be an analytic and discerning decision-maker
Capacity to prioritize and communicate key objectives necessary to achieve organizational goals to staff.
Strong attention to detail
Strong leadership and coaching skills; a high degree of self-motivation, inspiration, independence, planning, and problem-solving; driven and enthusiastic
Must be able to work with all teams and independently
Support, network, and motivate potential partners
Adapting to meeting changing priorities and meeting deadlines
Excellent speaking and presentation skills
Self-confidence, sales planning, orienting employees upon hire, monitoring performance, flexibility, and capacity to reassess and reprioritize programmatic goals as indicated
Proficient in Microsoft Word, Excel, and PowerPoint
Strong leadership and coaching skills
A high degree of self-motivation, inspiration, independence, planning, and problem-solving is required.
Good analytical skills
Well-organized with a degree of initiative and judgment required to fulfill all job functions of this multi-faceted position successfully
Must be able to work independently and as a team member
Requires the ability to interact professionally and effectively with management, internal staff, and external stakeholders.
Driven and enthusiastic and experience with cross-institutional collaborations is a plus
Ability to understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities
Have a demonstrated commitment to supporting communities who have experienced systemic oppression and bias (e.g., people of color, LGBTQ+ people, immigrants, justice involved persons, etc.)
Education Experience
Bachelors degree in Social Work, Education, Human Services, or a related field, plus a minimum of three (3) years of relevant professional experience required. Masters degree in Social Work, Education, Human Services, Non-Profit Management, Public Administration, or a related field preferred, plus a minimum of one (1) year relevant professional experience required.
Qualifications
Equal Employment Opportunity (EEO)/Affirmative Action Policy Statement
It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department. Seniority level Seniority level Mid-Senior level
Employment type Employment type Full-time
Job function Job function Health Care Provider
Industries Non-profit Organization Management
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- Location:
- New York, NY, United States
- Job Type:
- FullTime
- Category:
- Management Occupations