Position Information

Position Title Assistant/Associate Director of Financial Aid

FLSA Exempt

Primary Responsibilities

St. Lawrence University invites applications for an Assistant/Associate Director of Financial Aid position. The individual in this position will assist in the administration of university, federal, and state financial aid programs while supporting the overall admissions and retention goals of the University. The position requires excellent oral and written communication skills and the ability to work independently with limited supervision. Exceptional customer service skills are required- this individual needs to be comfortable working with both prospective and current students, as well as parents and families.

Primary responsibilities include:

Effectively counsel students and parents on all aspects of financial aid. Represent the University and the financial aid office at special events on and off campus. Coordinate the student employment program. Manage the expendable and endowed scholarship matching task. Award and package financial aid according to regulations and policy. Perform the day-to-day electronic financial aid processes in coordination with other campus departments including data transmissions to internal and external locations. Coordinate and implement the student information system communication plan with the Executive Director.

Essential Functions:

Understand admissions goals; assisting with recruitment efforts as needed

Knowledge of federal methodology, federal verification requirements, and general student eligibility criteria

On-going training on changes/updates to federal and state aid regulations and eligibility criteria

Ability to interpret federal tax returns (1040, Sub-Chapter S Corp tax returns, etc.) at a high level

Ability to interpret W2 forms for federal verification

Lead review of forms, letters and office documents suggesting changes as appropriate

Coordinate Student Employment Program- including onboarding, assisting with payroll and audit processes, and completing employment verification requests

Manage Community Assistant compensation processing in conjunction with Residence Life staff

Manage the expendable and endowed scholarship matching task in coordination with Donor Relations staff

Responsible for transmitting and receiving data via the Colleague system and SAIG Mailbox with the Department of Education

Assist with staff training/project support as needed including complex Colleague SIS program set up and use

Oversee award code setup and updates in Colleague

Oversee several multistep cross-office processes with SLU Controller and Student Financial Services staff

Establish successful relationships with colleagues in other offices (Student Financial Services, Student Life, Registrar, Business Office, Academic Advising, etc.)

Understand the importance of confidentiality and ethics with dedication and excellent student service

Be comfortable working independently and rely on experience and judgment to plan and accomplish goals

Serves as an office lead in the absence of the Executive Director of Financial Aid

Provide leadership, planning and direction for staff as the SIS power user

Provide project support as needed for all other FA staff including the Executive Director

Contribute to strategic office practices and procedures on an annual basis

Knowledge of Word, Excel, and Colleague SIS

Business travel as needed

Extended work hours as required (can be extensive for this position’s duties)

Minimum Qualifications

Bachelor’s degree required

1-3 years experience in financial aid or related field

Excellent organizational, verbal, and written communication skills

Detail oriented, accurate with numbers and calculations

Proven success in a fast-paced environment

Knowledge of Word, Excel and database software

Ability to learn and support financial aid software, with a technology focus key

Ability to work extended hours as needed

Preferred Qualifications

Experience in financial aid or related field is highly desired.

Knowledge of Ellucian Colleague or related financial aid software preferred.

Salary Salary range $60,405.80 - $62,000 annually

Status (FT, PT, Seasonal, Temp) Full-time (12 months)

Posting Detail Information

Posting Number ST01397

Desired Start Date

Open Date (to accept applications)

Close Date (date applications will not be considered)

Open Until Filled Yes

Special Instructions to Applicant

Please complete the online application form and upload required documents in the “applicant documents” section of the form.

Review of applications will begin immediately and continue until the position is filled. Questions about the position may be directed to Tommiann Russell, Executive Director of Financial Aid, at trussell@stlawu.edu.

All offers of employment are contingent upon the finalist successfully passing a background (including criminal records) check.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Do you have a bachelor's degree or higher?

Yes

No

How many years of related work experience do you have?

1-3

3-5

5+

Applicant Documents

Required Documents

Cover Letter/Letter of Application

Resume

Contact Information for 3 Professional References

Optional Documents