Essential Functions of the position are detailed below and include any physical requirements below that Assists the Property Manager and or Multi Building Manager in the overall operation of the assigned property; In the absence of the property manager, is responsible for the management and supervision of the property Provides a welcoming and responsive interaction with applicants, residents, residents' guests, staff, vendors, and volunteers; Communicates accurate information regarding funding guidelines in both oral and written communication Processes initial housing applications and assesses eligibility utilizing prescribed methods according to funding regulations; Determine applicants' ability to meet funding income and other eligibility guidelines Prepares and organizes confidential resident files for annual audits following prescribed methods, ensuring all residents files are accurate, organized and in compliance with funding requirements at all times Responsible for accurate and timely monthly rent collections and proper service of timely notices to residents when rent payment is overdue Completes all necessary compliance reports and property check requests using the prescribed computerized check request system in a timely manner; Ensures all vendor services are completed accurately and addresses any issues that arise; Prepares work orders, sort's mail, and prepares flyers, as required Maintains the applicant wait list for the property per funding guidelines; Maintains contact with wait list applicants to help ensure property maintains full occupancy Aids in annual unit inspections and communicates outcomes and issues to property staff as needed; Provides set up and clean up assistance for resident activities Responsible for handling and/or coordinating services to resolve any resident / maintenance-related emergencies, as needed Attends and participates in any specialized training by funding bodies in the housing industry and /or Catholic Charities PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned. X  Kneel and move from sitting, bending, kneeling, or standing multiple times a day X  Push and pull objects up to 25 pounds X  Climb up and down up to 6 flights of stairs at a time X  Lift up to 25 pounds X Additional Requirements:  Must be able to perform math calculations Other Requirements Comply with program and/or Agency requirements related to (check all that apply) X  Background check, including any program specific requirements. Physical examination Drug Testing TB Testing Driver's License and reliable transportation Agency-specified automobile insurance X Additional Requirements:  Computer literacy in Microsoft Word and Excel Immediate Supervisor: Site Director Directly Supervises: N/A Indirectly Supervises: N/A Education and Experience Requirements: Preferred Qualifications and Skills: Perform math calculations, excel in customer service, computer literacy skills including proficiency in Micrsoft Outlook, Word and Excel. Minimum Qualifications and Skills:  Perform math calculations, excel in customer service, computer literacy skills including proficiency in Micrsoft Outlook, Word and Excel. Relevant Education: Preferred: Associate Degree Minimum: High School/ GED Relevant Experience: Preferred: 2-4 years property Management Experience Minimum: 1-2 years property Management Experience

Certification/Licensure: Preferred: NCHM Certified Occupancy Specialist (COS) certification Minimum: NCHM Certified Occupancy Specialist (COS) certification to be obtained by the 18-month anniversary of employment