Assistant Director of Ticket Operations

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Overview:
Quinnipiac University invites applications for the position of Assistant Director of Ticket Operations to help grow the Bobcat fan base and drive ticket revenue across our Division I athletics programs. In this position, you’ll lead efforts to increase attendance and ticket sales through innovative strategies, group sales outreach, and engaging promotions.
You’ll work closely with the Associate Athletic Director for Ticketing & Operations to create a seamless experience that excites fans, supports our teams, and strengthen the Quinnipiac Athletics brand. About Quinnipiac: Quinnipiac University is a private, coeducational institution located 90 minutes north of New York City and two hours from Boston. The university currently has an enrollment of 9,000 students in more than 130 degree programs through its Schools of Business, Communications, Education, Computing, and Engineering, Health Sciences, Law, Medicine, Nursing, and the College of Arts and Sciences. Our 21 Division I teams have achieved remarkable success, boasting multiple conference titles. This includes a 2023 NCAA National Championship win in ice hockey, a three-time defending national champion women's rugby team, and a trip to the Sweet 16 for our women's basketball team. The Quinnipiac University Poll is nationally recognized as a leader in public opinion research, and the university is consistently recognized by U.S. News & World Report and Princeton Review's "The Best 388 Colleges." The university is in the midst of program expansion and renewal for both traditional and adult learners, attraction of diverse communities, development of innovative corporate partnerships, and construction of an ambitious set of capital projects. qu.edu. Connect with Quinnipiac on Facebook, Instagram, YouTube, TikTok and X. Responsibilities: Drive/promote athletics ticket revenue by designing group sales events & community relations activities, strategizing/setting a group sales plan and designing a path to reach revenue goals
Plan, develop and implement a comprehensive ticket sales programs for varsity athletics, with particular emphasis on revenue sports (including men’s and women’s ice hockey and basketball and acrobatics and tumbling). Develop and execute all phases of plan to promote attendance at home games and generate ticket sales
Represent QU at special events, commencements, entertainment productions and off-site playoff contests to present ticket sales opportunities
Assist in overseeing and depositing incoming revenue dollars and collection of outstanding payments
Produce ticket promotional and digital sales materials
Develop and implement group ticket fundraising events and experiential opportunities
Ensure computer security and reliability of ticketing database by collaborating with appropriate University departments and external vendors
Assist in determining staffing levels for the box office; hire, train, schedule and supervise student ticket sales staff
Other duties as assigned Education Requirements: Bachelor’s degree in marketing, sports management, or related field
Master's degree preferred Qualifications: 2+ years of experience in ticket sales, fan engagement, or sports marketing
A proven track record of meeting sales goals and building strong relationships
Excellent communication, organizational, and creative problem-solving skills
Passion for collegiate athletics and enhancing the game-day experience
Proven ability to collaborate effectively with individuals from varied backgrounds
Location:
Hamden
Job Type:
FullTime

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