The Assistant Director will assist in programming and experiences designed to create personalized pathways for students to connect with campus and community resources in their journey towards their chosen health profession. The Assistant Director assists in ensuring that the unit maintains its focus to advise and counsel two distinct populations of students: 1. Current AU undergraduate students interested in pursuing undergraduate and graduate health profession programs. 2. Undergraduate students interested in graduate health profession programs. The Assistant Director will also have a distinctive role in providing counsel, advisement and leadership in designing parallel plans for students in undergraduate health-related programs. Reporting to the Director, the Assistant Director, will help to ensure HPO serves as a resource for students pursuing various pre-requisites and requirements of destination programs while also becoming a reliable partner for the colleagues that offer these programs of study.

Responsibilities

PROGRAM DESIGN AND IMPLEMENTATION: Works closely with the Director of HPO to develop the goals, tactics, and expected outcomes of the unit focus areas in accordance with AU planning processes. Serves as the academic focus area point of contact for undergraduate health related programs (i.e. College of Nursing, College of Allied Health Sciences, College of Science and Math), and serves on committees as assigned, to develop collaborative relationships with faculty in the academic colleges aligned within the focus area. Serves as primary coordinator for activities and programs related to undergraduate academic success, workshops on special topics, student ambassador training, meetings, open houses, and other events. Operates in partnership with the focus area college administration and faculty mentors, Academic Advisement Center staff, Academic Success Center staff, FYE/SYE, and Enrollment and Student Affairs units to advocate for students within the assigned majors and focus group area. Manages full-time professional staff including assigning student caseloads, responsibilities, mentoring, and performance evaluations. Utilizes platforms (Othot, Navigate, Slate, Handshake, JagTrax, Pounce) to communicate, track, refer and manage students. Executes departmental programs, staff training, student tracking and monitoring, while maintaining a caseload of student advisees. Leads development of innovative strategies utilizing new technologies to provide the highest level of student contact and service to contribute to student success goals. Supports HPO in developing and delivering timely, supportive health professions advising and outreach services to students. Develops and maintains a pre-health advising agenda that articulates the department¿s mission, curriculum, student learning outcomes, and advisor and student responsibilities. Develops a system and process for onboarding and ongoing training materials for new pre-health coordinators. Demonstrates the ability to promote an environment that reflects the broad array in backgrounds represented by our students and employees, and one which every individual feels respected and valued. Professionally represents and promotes the department through involvement in campus wide programming, presentations, committees, events, and departmental marketing initiatives. Works collaboratively across faculty, academic, and student support units on shared goals/objectives. SUPERVISION/MANAGEMENT: Manages full-time professional staff (HPO Coordinator), including coordinating daily office operations, caseload assignments, project management, employee onboarding, training, mentoring, and performance evaluations. Selects, trains, and evaluates performance of Pre-Health Navigators (student mentors). Updates and maintains detailed records and reporting of department's progress using office tools, departmental systems, and university databases. Develops and implements policies and procedures for Health Professions Advising. ASSISTS OPERATIONS: Manages HPO resources and advocates as needed for additional resources. Maintains accurate and confidential student records. Supports development and implementation of policies and procedures to structure referrals to academic advising, academic support, career services, and other departments to meet student needs. Tracks student population and maintain statistics about the population and programs. Assists in planning and executing events such as the Health Professions Fair and Annual Majors Celebration Day. Maintains accurate and confidential student records, and develops advising initiatives, programs, and services as needed. Assesses the effectiveness of HPO including tracking student satisfaction/outcomes, acceptance rates, professional school placements, available employment information, etc. Tracks the pre-health population and maintains statistics about the population and program. Tracks the focus area student population and maintains statistics about the population and programs. RELATIONSHIP MANAGEMENT: Promotes effective teamwork and communication among all departments and other campus units capable of improving success, persistence, and timely graduation. Serves as a point of contact for the CSM, CAHS, and CON to develop collaborative relationships with faculty in academic colleges. Operates in partnership with the CAPE cluster faculty and staff members in the college administration, Academic Advising, Academic Success Center, Career Services, Health Professions Outreach Office, FYE/SYE and other Enrollment and Student Affairs units to advocate for students. Maintains relationships within student support units among all student services. Serves as a member of the Health Professions Advisory Committee developing collaborative relationships with faculty in the academic colleges. Collaborates with the Academic Advising Center, Career Services, Academic Admissions, the Area Health Education Center Program and Regional Offices, advisors, and mentors. PROFESSIONAL DEVELOPMENT: Develops a personal professional development plan with short and long-term career goals. Engages regularly in professional development and scholarship, both as a member of the institution's academic community and as a member of the local, regional, and national pre-health advising communities. Mentors and supports the development of staff resources within the department. : Perform all other duties as assigned.

Required Qualifications

Bachelor's degree from accredited college or university and two years of relevant experience.

Preferred Qualifications

Master's degree from an accredited college or university in a related field. Experience in advising counseling, or other closely related field. Experience may include supervision or mentoring of others.

Knowledge, Skills, & Abilities

KNOWLEDGE Must exert a high level of professionalism and self-motivation. Experience in customer service. Proficiency in Microsoft Office and other computer software/databases. SKILLS Strong verbal/written communication and presentation skills. High ethical standards and a commitment to confidentiality. Resourcefulness in conducting effective and efficient office operations to facilitate and support the mission of the department. Strong emotional intelligence with the ability to interact and develop relationships with a broad range of individuals. ABILITIES Ability to work independently without extensive supervision. Detail-oriented, with the ability to multitask in a dynamic, fast-paced environment using multiple databases and software.

Shift/Salary/Benefits

Shift: Days; M-F (Work outside of the normal business hours may be required) Pay Band: B10 Salary: $52,500/annually-$55,000/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success." Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.