GUIDING PRINCIPLES

• Lead with humility and professionalism.
• See Something. Hear Something. DO Something!
• Communicate. Communicate.

KEY RESULT AREAS (KRAs)

• Strong Leadership: Utilize BSL Core Values to train and support your team in a professional manner
  • Measured by satisfaction surveys and annual reviews
• Manage your team: Ensure Professional Managers do quality work and meet deadlines
  • Measured by ICUs, performance reports, Data Driven Outcomes, service monitoring reports
• Manage yourself: Do quality work and beat deadlines, Don't over-promise but instead over-deliver
• Spearhead crisis management. The responsibility is yours.
  • Measured by EMTs, APTs, Inquiries, Investigations

MANAGEMENT

• Oversee the training and performance of 6-10 Professional Managers/House Managers and their teams
• Ensure compliance with state and agency policy is being met at all times
• Facilitate the intake/discharge process of individuals moving in/out of services
• Ensure each worksite remains inspection-ready at all times
• Complete monthly reports on time
• Work in conjunction with multiple members of administration to ensure the client's medical, financial, and all other support needs are being met and tracked appropriately
• Facilitate meetings with your team on a regular basis
• Lead or assist Professional Managers/House Managers with preparing for monthly inspections and reviews and ensure any issues have been resolved in a timely manner
• Provide on-call duties as directed

QUALIFICATIONS

• 5-year management experience at a Professional Manager/QDDP position equivalent or above.
• 10-year experience working with individuals with IDD within the scope of DMH waivered services
• Obtain and maintain FA/CPR certification, Abuse/Neglect training, Level 1 Medication Aid certification, Bloodborne Pathogens, Positive Behavior Supports training, and HIPAA.
• Must have a valid Driver's License and maintain auto insurance

Must be able to pass Family Care Safety Registry and criminal background check