Adtalem Global Education is hiring: Senior Director Creative Services in Chicago
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About Adtalem Global Education
Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world. Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.
We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment. Visit Adtalem.com for more information, and follow on Twitter and LinkedIn.
Job Description Opportunity at a Glance
The Senior Director Creative Services leads the operations and development of content and creative assets that drive performance across the full funnel — from enrollment to application. This role ensures high-quality, on-brand creative aligned to strategic goals through efficient, technology-enabled workflows by leading the Creative Center of Excellence supporting five high-volume, higher-education brands.
This inspirational leader lives and breathes process and efficiency and appreciates a test and learn model for optimization. He/she knows how to foster a culture of creativity and infuses new technology and innovation into the team’s day to day.
Responsibilities Develop, optimize and manage workflows.
Assess cross institutional prioritization and resource allocation.
Establish and define best practices, guidelines, and quality benchmarks for the CoE's area of focus.
Track key metrics and ROI to evaluate the effectiveness of CoE initiatives and identify areas for improvement.
Provide ongoing training and coaching to team members to ensure consistent application of workflows and best practices.
Partner successfully across the marketing organization to identify their specific needs and tailor CoE support accordingly.
Manage channel and content agency relationships.
Lead multidisciplinary creative teams (design, copywriting, production) supporting multiple brands.
Manage creative operations team – traffic, campaign management.
Oversees institution-specific account teams responsible for delivering on-brand, full funnel content for all five institutions.
Drive innovation in creative production, leveraging GenAI and automation tools to scale asset creation and personalization.
Pilot new marketing strategies and technologies within the CoE to create best-in-class efficiency, performance and execution.
Performs other duties as assigned.
Complies with all policies and standards.
Qualifications Bachelor's Degree required, Master's Degree MBA preferred, or other advanced degree.
10 years leading creative operations, in-house or agency required.
Expertise in personalized content strategies powered by AI-driven automation.
Professional certifications such as PMP, Agile or scrum preferred.
Proven senior leadership in content, creative services, or marketing communications — typically 15+ years of experience with at least 5 years leading multi-disciplinary creative teams.
Deep expertise in creative operations — you know how to design and optimize workflows, allocate resources effectively, and ensure consistency across multiple brands.
Ability to navigate matrixed organizations and enterprise strategy.
Hands-on experience producing multi-channel creative (digital, video, social, print, OOH).
A forward-thinking approach to technology in creative production — you’ve successfully integrated GenAI, automation, and personalization tools to scale content creation and boost efficiency.
Experience managing agency and vendor relationships, negotiating contracts, and ensuring delivery against ambitious timelines.
Advanced proficiency with project management tools, workflow platforms, and marketing automation systems.
Strong collaborator who can influence senior stakeholders, rally teams around shared goals, and maintain momentum in a fast-paced environment.
Exceptional communication skills — both written and verbal — with the ability to inspire through vision and clarity.
Travel requirements - 10%.
Additional Information In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $137,846.78 and $249,127.02. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Adtalem Offers a Robust Suite Of Benefits Including
Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
Participation in Adtalem’s Flexible Time Off (FTO) Policy
12 Paid Holidays
For more information related to our benefits please visit:
You are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation
Seniority level Executive
Employment type Full-time
Job function Marketing
Education Management
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In Summary: Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry . The Senior Director Creative Services leads the operations and development of content and creative assets that drive performance across the full funnel . This role ensures high-quality, on-brand creative aligned to strategic goals through efficient, technology-enabled workflows .
En Español: Adtalem Global Education es un líder nacional en educación post-secundaria y proveedor principal de talento profesional para la industria del cuidado de la salud.Adtalem educa y empodera a los estudiantes con el conocimiento y las habilidades para convertirse en líderes en sus comunidades y tener un impacto duradero en la salud pública, bienestar y más allá. A través del acceso equitativo a la educación, entornos que nutren el éxito de los estudiantes, y un enfoque en expandir y diversificar la tubería de talentos en atención médica, Adtalelm está construyendo un futuro mejor para las comunidad y el mundo. Este papel asegura una creatividad de alta calidad, dentro de la marca alineada con los objetivos estratégicos a través de flujos de trabajo eficientes y habilitados por tecnología al liderar el Centro Creativo de Excelencia que apoya cinco marcas de alto volumen y educación superior. Este líder inspirador vive y respira procesos y eficiencia y aprecia un modelo de prueba y aprendizaje para la optimización. Sabe cómo fomentar una cultura de creatividad e infunde nuevas tecnologías e innovación en el día a día del equipo. Entrega responsabilidades Desarrollar, optimizar y gestionar fluxos de trabajo. Evalúe la prioridad institucional transversal y la asignación de recursos. Establezca relaciones y defina las mejores prácticas, pautas y puntos de referencia de calidad para el área de enfoque de CoE Design. Siga métricas clave y ROI para evaluar la eficacia de las iniciativas de producción y identificar áreas de mejora. Proporcione capacitación a los miembros del equipo de liderazgo para garantizar la aplicación coherente de múltiples canales de gestión de contenidos y manejo de contenido, así como asesorar a sus equipos de administración de datos personalizados (executive management teams), administrando campañas de marketing y redes sociales de acuerdo a las necesidades específicas de cada organización. Impulsando la innovación en producción creativa, aprovechando GenAI y herramientas de automatización para escalar la creación y personalización de activos. Pilotar nuevas estrategias y tecnologías de marketing dentro del CoE para crear eficiencia, rendimiento y ejecución de primera clase. Realiza otras tareas según lo asignado. Cumple con todas las políticas y estándares. Calificaciones Licenciatura requerida, Maestría MBA preferida u otro grado avanzado. 10 años liderando operaciones creativas, in-house o agencias requeridas. Proficiencia avanzada con herramientas de gestión de proyectos, plataformas de flujo de trabajo y sistemas de automatización del marketing. Colaborador fuerte que pueda influir en las partes interesadas mayores, reunir equipos alrededor de objetivos compartidos y mantener el impulso en un entorno acelerado. Habilidades excepcionales de comunicación tanto escritas como verbales con la capacidad de inspirar a través de visión y claridad. Requisitos para viajes - 10%. Información adicional En apoyo de las leyes de transparencia salarial promulgadas por todo el país, el rango esperado de sueldo para este puesto es entre $137,846.78 y $249,127.02. También es elegible para participar en un programa de incentivos anual, sujeto a las reglas que rigen el programa, según los cuales un premio, si lo hubiera, dependerá de varios factores, incluidos, sin limitación, el rendimiento individual y organizacional. Igualdad de oportunidades Minoría / Mujer / Discapacidad / V / Identidad de Género / Orientación Sexual nivel de la antigüedad Empleo Ejecutivo Tipo De Trabajo a tiempo completo Función Marketing Educación Gestión de Referencias aumentan sus posibilidades de entrevistar en Adtalem Global Education por 2x Estamos desbloqueando conocimientos comunitarios de una nueva manera. Los expertos agregan información directamente a cada artículo, comenzado con la ayuda de AI. #J-18808-Ljbffr
- Location:
- Chicago
- Job Type:
- FullTime